Ways to contact us.
Thank you for your interest in our Products and Services. We look forward to hearing from you. Choose the appropriate contact information or links listed below and we will respond to your inquiry as soon as possible.
Phone Support
Tel: 0861 639 638
Fax: 0866 882 300
Emergency Cell: Supplied to clients
We provide phone support for hosting related queries between 08H30 to 16H00 , Monday to Thursday and from 08H30 to 15H00 on Fridays.
Email Support
We provide email support service for clients who prefer this medium of communication. All inquires sent into Newnet are answered in a timely fashion. Feel free to email us at:
Support: support@newnet.co.za
General: info@newnet.co.za
Accounts: accounts@newnet.co.za
Help Desk and FAQ Section
Many of the questions that our clients and new customers ask us, have been asked before. So we’ve put together an online resource of Frequently Asked Questions and an online Knowledge Centre. If you cannot find the answers you are looking for from here, then feel free to email or phone Newnet directly.
For more information, visit the Newnet Knowledge Centre.
Office Hours
08:30-16:00 Monday to Thursday
08:30-15:00 Fridays
After Hours – Email and Support Ticket only
Public Holidays – Email and Support Ticket only
Company Details
Maximal Technology cc t/a Newnet
Reg. No: CC 2001/071521/23
VAT No: 432 022 5545
Monument Office Park, Block D1, 23 Clew Street, Mogale City
PO Box 6606, Greenhills, 1767
Take-down notifications:
In terms of Section 75 of the Electronic Communications and Transactions Act (“the Act”) Newnet has designated the Internet Service Providers’
Association (ISPA) as an agent to receive notifications of infringements as defined in Section 77 of the Act. Include ISPA details as follows:
Tel: 010 500 1200 or Email: takedown@ispa.org.za
PO Box 518, Noordwyk, 1687, Midrand
