How Do I transfer my domain

If you already have a domain name, but you are not satisfied with the service you receive from the current Hosting Provider, are looking for cheaper alternatives, or just want to move your domain to Newnet, the process is quite simple and easy.

How much will it cost to tranfer my domain name?

We do not charge for domain name transfers… as long as your domain is not due or overdue for renewal. International domain name transfers are effectively free but owners are required to pay for at least one year’s registration fee in case of a Registry Transfer.

Tranferrring .co.za Domain Names

To transfer a .co.za domain name, you first need to advise your current hosting provider that you want to cancel your hosting account with them. Most hosting providers need 30 days notice of your cancellation. Take note that if your account is up to date, and you have given them notice, you are usually free to transfer your domain name 60-Day within that 30 days.

Secondly, you need to advise your current Web Hosting Provider that Newnet will be taken over hosting of your domain name and that they need to accept domain transfer tickets send from newnet.co.za

Third – Newnet will submit a domain transfer ticket to Uniforum – the COZA domain registrar. From the time the ticket was submited, the current hosting provider and/or the client, have 24hours to accept or reject the domain transfer ticket. If the ticket was accepted by atleast one of the domain contacts, the domain will be updated once the 24hour period is over. If you are not listed as a domain contact, it is very important to make sure your current hosting provider accepts the domain transfer ticket. If no votes were received within that 24 hour period, Newnet will have to submit a domain transfer ticket again, taking another 24 hours for the domain to be transferred. Once the domain name is updated, the domain DNS can take between 1 and 24 hours to propagate to Newnet.

Note that during propagation period, visitors and emails can be directed to either the previous hosting provider, or to Newnet. To have the least downtime and email loss possible, it’s best to request your domain transfer before the end of the month when your current host cant yet delete your domain or hosting. This way, you can upload your website onto your Newnet hosting account before the transfer is complete, setup your mailbox to start catching emails. Within the propagation period, it wont matter to which server your clients are directed, as your website will be visable on both servers and email will either go to the old or the new server. To download emails from the old server once the transfer is complete, simply keep your old email settings, change the POP3 details to the old mailserver IP, and download the mail. (Once your website and email are deleted from the old server, you wont be able to download emails sent to that mailboxes)

Transferring Top Level Domain Names such as .com, .net

To transfer top level domain names, take much longer than a local .co.za domain. There’s no other way to speed up the transfer, unless you, the client, registered the domain name yourself and have access to set the nameservers for the domain. In this case, Newnet will provide you with our nameserver details to allow you to update it from your side.

If you did not register the domain name yourself, you need to do the following in order to get your domain transferred to Newnet.

Note: Top Level domain names cannot be transferred within the first 60 days after it has been registered or transferred. So if you have a brand new domain name, and you want to transfer to Newnet, you will not be able to transfer the domain name. You then need to contact your curent hosting provider and request that they update/change the nameserver details from their side. (Some Web Hosting providers will do this free of charge, whilst others may charge you for this.)

First ask your current hosting provider to unlock your domain name and to provide you with an Authorization Code. Ask them who the adminstrative contact for your domain name is. The reason you need to know this, is because the domain transfer ticket will be send to this person. Most of time, the current Web Hosting provider will be the adminstrative contact for your domain.

Secondly, Newnet will request the domain transfer. An email will be send to your domains administrative contact. This email will contain two very important codes that is needed to finalise the transfer. Without these codes, Newnet will not be able to transfer your domain. You can always ask your current hosting provider to foward this email to you. If they do not want to foward it to you, they need to provide you with the following two codes:

Transaction ID: 53725216
Security Code: DZYS26653

Once Newnet is in posession of these two codes, we can authorise the domain transfer process. For most domain name extensions, the move between registrars takes from 5 to 7 days once the transfer is authorised. The process and time required for the transfer can vary for certain extensions.