Why should you host with Us?
Sameday Setup with No Setup Fees
Newnet does not charge setup fee’s on web hosting accounts. Accounts are setup on the sameday you applied for the service after receipt of payment.
Hosted on South African Servers and Network
Your websites will be hosted on fast South African servers which gives a much better browsing and hosting experience compared to slow international servers. Also, you only require local ADSL bandwidth to browse your site and receive your email.
60-Day Money-back guarantee
If you’re not satisfied with your hosting package, we’ll give you your money back within the first 60 days.
If you try us and decide that Newnet Hosting just isn’t for you, we think you should get your money back.
The Money Back Guarantee does not apply to the following: Setup Fee’s, Contracted and Ad-hoc Support, Website Design,VPS Hosting, DNS Zone Hosting, Domain Registrations, Domain Renewals, Domain Transfers, Traffic Overusage, Fax to Email, Email to Fax Credits and Internet Access Accounts. (Dialup, ISDN, ADSL Accounts)
If a customer or reseller used more resources than those specified in the package applied for, the customer will be billed for the over usage. Payment of the Money Back Guarantee will take place once all outstanding invoices are paid in full at the end of the cancellation period or by the 25th of the following month.
Your satisfaction is our top priority, and we’re confident that you’ll be pleased with our services:
* how easy it is to set up and host your domains
* 24×7 helpdesk and email support
* Plesk’s state-of-the-art Control Panel
Our track record
The hosting company was established in 2001, and has been providing top quality hosting since then.
Powerful Web Servers
Current web servers are Intel Core i 7 Quad with Hardware RAID.
South African Data Centre and Network
Your websites will be hosted in a secure local South African data centre located in Johannesburg. With connectivity to the core of internet traffic in South Africa providing great local and international bandwidth.
Customer Focussed Support
We are dedicated to ensuring our customers can contact us in the best way for them, so we provide you with three different methods to get hold of us. Comprehensive Customer Knowledge Base and online Video Tutorials to help you solve general support requests quickly and effectively.
Our support knowledge base and tutorials have been designed to handle most every common question. Should you need additional help, we pride ourselves on fast personalised support. We have found that the best method of tracking questions and support issues is via email because it allows us to:
- maintain a time and date stamped audit trail of each call and response,
- allows our technicians to handle each client fairly on a first come first served basis
- it allows us to manage more support calls without tying up more technicians at peak periods
- it eliminates our technicians wasting valuable time reviewing and transcribing phone messages and trying to match them to accounts.
- it ensures our clients won’t be on hold or start a vicious cycle of phone tag.
- it allows us to maintain a more streamlined and efficient staff and pass the saving on to you
Plesk Control Panel
Plesk Control Panel offers simplicity with power, giving you a quick and easy way to setup and administer your websites. Functions include the ability to configure e-mail accounts, domain management, website statistics and database administration.
Free Web Applications
Another feature included with most web hosting accounts with us – an entire library with web applications – totally free!
This enables you to automatically install any of the listed web applications from the Control Panel. Applications includes WordPress, Joomla, osCommerce, phpBB and much more. Click here to see a full list of the Web Applications.
Client Web Site Backup
The ability to backup each of your websites and databases into TAR Archives which can be downloaded or copied elsewhere as and when you require.
